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We're Glad You're Here!
Motivation and CollaborationOur strong company morale is built on a sense of collaboration and cooperation. We’ve established different recognition programs to ensure that employees who go the extra mile are celebrated by their colleagues.
Work-Life BalanceNew Directions focuses on work-life balance in the Employee Assistance Program product that we offer customers, so naturally, we emphasize this same philosophy with our own employees.
Community InvolvementWe invest time and money to support our community through service projects because it makes sense. From major national philanthropic organizations like the United Way, to local food banks, to Autism walks and other charity walks, New Directions is helping the communities where we serve our members.
The environment we create is one more reason your career will be on a positive, rewarding course with us.
Finding the best in careOur provider relations team is instrumental in establishing a comprehensive network of providers. We credential each provider ourselves to ensure each member receives a high quality of care.
Real people for real problemsOur customer service team is crucial to business, as it’s often the first contact our members and providers have with us. We believe access to a real person is critical to delivering better assistance to our members.
Keeping our edgeOur business and proprietary software enables us to provide the best service to our members. Specialized positions, including business analysts and programmers, help develop and maintain our network and databases.
Professional care, everywhereClinical professionals are the backbone of our system of care. We provide 24/7/365 telephonic behavioral health services to our members. Our dedicated Care Managers follow our members throughout the process.
Sales and Marketing
Best foot forwardOur sales and marketing team is responsible for promoting our products to different levels of organizations. Because our main clients are businesses, we develop relationships with key personnel in broadly diverse markets.
Leaps and boundsAs we continue to grow, we’re also looking for great people in other departments. Check out the latest job openings in finance, legal, human resources, sales, quality, analytics and support staff.
Comprehensive InsuranceThe cornerstone to good health is a good insurance plan. Here’s how we’ve got you covered.
-Flexible Spending Account/Dependent Care Account
-Company Paid Short- & Long-Term Disability
Smart Retirement and Savings PlansSaving money for retirement and other needs can be tough these days. We offer a 401(k) Retirement Program so you can set aside money before taxes and increase your investment with generous company contributions.
Taking Time OffWe know that time off is an important way to balance work and personal life. So we offer Paid Time Off (PTO) days, as well as time for illness and disability absence. New Directions also offers Volunteer Time Off (VTO) to allow employees time to volunteer for organizations they find personally meaningful and enriching.
Employee Assistance Program (EAP)As you may be aware from reading other areas of this site, New Directions is a major provider of EAP services and support to companies, institutions, and health insurance providers around the country. With such a corporate focus on quality EAP services, expect that this too will be reflected in your experience at New Directions.
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