Provider Directory
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Member ID not found – New Directions does not manage the provider network. Please search for providers in Blue Card or contact your Home Plan.
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Members:
Please enter your Network/Plan or your Member ID.
Without this information, your search results will not show whether the provider you have selected is in-network.
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The information you receive does not guarantee your benefit coverage.
Please verify your benefits and eligibility by calling the telephone number listed on the back of your health insurance card.
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For a more comprehensive listing of all behavioral health providers available, Florida Blue’s online provider directory can be accessed.
Gator Care members, please read important benefits information before scheduling your appointment.
Naples Community Hospital members, please read important benefits information before scheduling your appointment.
Please verify your benefits and eligibility by calling the telephone number listed on the back of your health insurance card.)
Gator Care
Behavioral Health Networks
Note: You must have benefits that support the tiers listed below.
| Tier | Providers | Additional Info |
| 1 |
Any provider that is a UF Health provider or New Directions PAR (In-Network) provider in Duval, Clay, St. Johns, Baker, Nassau, Alachua & Marion Counties.
Note: New Direction PAR hospital facilities and hospital-based providers in Alachua and Marion counties are not included as Tier 1.
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These providers can be found using this Online Directory by selecting the GatorCare network.
Note: Virtual Visits are covered at UF Health providers ONLY. Virtual Visits are NOT covered at New Directions PAR providers.
University of Florida Graduate Assistants – please refer to GatorCare.org for specifics regarding your plan. |
| 2 | Any PAR provider in New Directions Network outside of the counties listed above. |
These providers can be found using the Online Directory by selecting the BCBSFL Network Blue (NWB) network.
Virtual Visits are NOT covered
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| 3 | Non-PAR providers |
Virtual Visits are NOT covered
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Naples Community Hospital
Behavioral Health Networks
Only Tier 2 providers can be accessed on this website using the BCBS FL PPO Network. Not all members have Tier 2 benefits.
To utilize your Tier 1 benefits, please see a provider connected to Naples Community Hospital, or one of its clinics, or call New Directions at 866-287-9569.
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To locate a provider, all BCBSM Members should call the number on the back of your insurance card or use the bcbsm.com "Find a Doctor" tool at https://www.bcbsm.com/index/find-a-doctor.html
Please verify your benefits and eligibility by calling the telephone number listed on the back of your health insurance card.)