Helping schools support students’ success and well-being


When it comes to student life, no problem is too big or too small to need a little guidance. That’s why WellConnect offers programs specifically designed to help students manage and improve their mental health as they work to achieve their goals. WellConnect gives you the opportunity to take care of your students and schools – the right way.

Colleges & Universities By providing comprehensive services to college students, WellConnect can also improve retention, supplement resources offered by on-site services, help mitigate risk and support compliance with accreditation standards.

Dedicated Support Line

In-the-moment support
Students can connect with a counselor regarding any issue – big or small – by calling the WellConnect line. Professionals are available 24/7 to listen and find solutions.

Request Contact Tool

Open All the Time, Online
We’re a mobile society, and problems do not always wait for daytime hours. That’s why we enable students to use their WellConnect login to conveniently request contact from the convenience of their computer or personal device.

Assessment and Referrals

Find the right solution for you
Getting pointed in the right direction can be a challenge when you’re dealing with something new. Our experts lead students to the counseling, legal, financial or community resources/services they need for any life challenges they face.

Short-term Counseling

Help from a Professional
There is something encouraging about having someone there to listen when life throws you a curve. Students have access to face-to-face or telephonic counseling through our network of licensed counselors.

Faculty & Administrator Support

FAST (Faculty Administrator Support Team) Line
Faculty and staff have unlimited access to confidential consultation on any student problem or concern. The FAST line is a 24/7 dedicated number, staffed by senior clinical consultants who are specifically equipped to provide high-level consultation and response.

Designated Account Management

The Personal Touch
Different organizations and people have different needs. Our dedicated account liaisons work with you to manage your account by providing ongoing consultation together with program evaluation.

Crisis Management

When you aren’t sure where to turn
If your students experience trauma, our Crisis Management Program can help them get back to a regular routine. With extensive experience in supporting schools dealing with serious on-site accidents, campus deaths, the WellConnect Response Team can be on-site or provide the appropriate coping and recovery tools.

In the event of a crisis, we can provide:

  • Custom consult on the situation to determine the best approach to coping and recovery
  • One-on-one and group support for those experiencing a severe reaction to trauma
  • A structured critical-incident stress debriefing
  • Tip sheets based on incident
  • Follow-up to evaluate the need for any additional support
Utilization Reports

Your Use of Our Care
We monitor and inform you on a quarterly basis of your organization’s program use, so you can ensure that your students and your institution are getting the most out of the program.

Online Tools and Resources

WellConnectForYou.com
At any time, from any location, students can access resources designed to help them understand, manage and improve their health. Our robust website features articles, health assessments and tools on a range of topics including budgeting, study skills, stress, parenting, relationships and more.

High Schools & School Districts Supporting teens (13+) with WellConnect services can positively impact academic performance, address student mental health concerns and help ensure the safety and well-being of students and faculty.

Short-term online therapy

Help from a licensed professional
There is something encouraging about having someone there to listen when life throws you a curve. Through web or app, high school students can talk to a counselor via messaging and scheduled chat, phone and video – perfect for a teen on-the-go.

Dedicated Teen Line

Service support
Available 7 a.m. to 7 p.m. CST Monday through Friday, students can call for answers to service questions, referrals to online therapy and self-management digital tools, and initiate student/life resource requests.

Student/Life Referrals

The right solution
Getting pointed in the right direction can be a challenge when you’re dealing with something new. Our experts lead students to the resources they need for any life challenges they face – examples include support groups, volunteer opportunities, scholarship information and more.

Online Tools and Resources

Self-paced, online
Wherever they are, high school students can go online and be directed to resources that make sense for them. They can also explore self-management tools focused on things like depression, stress, insomnia, anxiety, trauma and post-traumatic stress disorder (PTSD), nicotine recovery and LGBTQ+.

Faculty & Administrator Support

FAST (Faculty Administrator Support Team) Line
Faculty and staff have unlimited access to confidential consultation on any student problem or concern. The FAST line is a 24/7 dedicated number, staffed by senior clinical consultants who are specifically equipped to provide high-level consultation and response.

Designated Account Management

The Personal Touch
Different schools/districts and students have different needs. Our designated account liaisons work with you to manage your account by providing ongoing consultation together with program evaluation.

Utilization Reporting

Your Use of Our Care
We monitor and inform you on a quarterly basis of your program use, so you can ensure that your students and school/district are getting the most out of the program.

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